Editorial Office took on the day to day running of the review process of a couple of our journals to assist the editors and speed up the workflow. Their expertise meant that the editors quickly trusted their advice and they have had a great impact on both titles in terms of improving communication with authors and reviewers, and in speeding up decision making.
Rebecca Linssen, Group Editorial Director, Mark Allen Group
"We first contracted Editorial Office to assist with our two journals during an internal change of staff. We have found them to be professional, knowledgeable and very easy to work with. From the start of the contract, they have worked to get to know our journals and our strategy, resulting in a long term partnership which we believe is in the best interests for our journals and our Society. I would not hesitate to recommend them."
Tamar Ghosh, Chief Executive, Royal Society of Tropical Medicine and Hygiene
Editorial Office was an amazing help to us in a time of transition. The Editorial Office team quickly learned the nuances of our journals' manuscript submission systems and within a very short period of time, were handling all aspects of submission and peer review. To our users, the transition was seamless—and for our staff, there was a collective sigh of relief.
Dr. Diane Kelsall, Editor-in-Chief (interim), CMAJ Group (Canadian Medical Association Journal)
Editorial Office has played a key role in the growth and success of BMJ Open. The team are accommodating, professional, and always responsive. It's a pleasure working with them.
Adrian Aldcroft, Editor, BMJ Open
“The staff at Editorial Office provide vital support to our editors by ensuring that the administrative work in the peer review process is managed effectively and efficiently. Everyone we’ve interfaced with in the Editorial Office team has been friendly, professional, knowledgeable and overall a pleasure to work with.”
Kristen Marchetti, Associate Director, Peer Review, SAGE Publishing
“We enlisted the services of EOL as a temporary measure to help out at a time of staff shortage but their management of the peer-review process has become indispensable so we’ve decided to keep them on! They provide a highly professional yet friendly service that is tailored to suit the journal’s needs. The transition to EOL was seamless and they have helped us streamline our process so that we now have a more efficient system. However, what impressed me most is that fact that Gill and Alice took the time to come and get to know us and our requirements, and then personally took responsibility for ensuring that they delivered what they promised verbally.“
Sarah Hatcher, Managing Editor, Ultrasound in Obstetrics and Gynaecology, ISUOG
“Flexible, efficient and affordable – what’s not to like?! Editorial Office accommodated our journal at short notice to provide a reliable editorial service that incorporated our existing processing preferences and delivered to our high standards.”
Claire Castle, Managing Editor, Human Relations, The Tavistock Institute
“Editorial Office provides superb support for our journal, Developmental Medicine and Child Neurology. Always approachable, efficient and helpful, they are an ideal publishing partner for us.”
Ann-Marie Halligan, Managing Director, Mac Keith Press
“As a small non-profit, our members find our publications to be one of the most valuable assets we provide. The team at Editorial Office has streamlined and strengthened our publication process, which ensures our publications continue to be our premier member benefit.”
Courtney Brooks Kamin, Executive Director, International Society for Performance Improvement (ISPI)
“Fast, efficient, professional – I highly recommend Editorial Office for your editorial requirements.“
Dr. Regina Wenzel, Editor, Georg Thieme Verlag KG
“Having used staff at Editorial Office Ltd for several years now, I have always been impressed with their professionalism, diligence and commitment to high quality of service.”
Michael Willis, Senior Manager, Peer Review (EMEA), John Wiley & Sons
“When we decided to seek external support, Editorial Office was our first port of call. A big attraction of Editorial Office is their flexibility and accommodating nature: we were keen to have submissions processed over weekends and weekday evenings, and Editorial Office were happy to offer their services. Editorial Office’s support of eLife has been excellent and I’m happy to endorse their staff’s efficiency, professionalism, and collegiality. Please do not hesitate to contact me if I can be of any assistance.”
Andy Collings, Managing Editor, eLife
“We have recently engaged Editorial Office Limited to provide interim cover for our flagship journal. EOL have again shown themselves to be a very safe pair of hands, and have suggested ways that our current processes could be streamlined.”
Leighton Chipperfield, Chief Executive, Royal Economic Society
“Bioscientifica first started using Editorial Office in 2014 in order to remove some of the administration burden from our in-house editorial staff who were busy working on commissioning content and new journal launches as part of our expanding journals programme. It quickly became clear that Editorial Office provide an extremely professional, efficient and friendly service. In addition, they are a great asset from an operational perspective, providing the flexibility of cover at short notice and dealing with short-term increases in submissions.
I have always found Alice, Gill and their staff to be a pleasure to deal with and can confidently recommend using their service. They were very clear from the start exactly what information they required for each journal in the form of desk notes and this, in its self, was a very useful exercise in documenting procedures. If they have any questions, they don’t hesitate to contact the in-house editorial staff.”
Simon Laurenson, Operations Manager, Bioscientifica Ltd
“Diabetologia is a high impact diabetes journal with approximately 2000 submissions per annum. We have used Editorial Office Ltd on several occasions over the last few years when we have been short staffed. Alice and her team have stepped in, often at short notice, to provide cover in terms of logging-on new manuscripts and sending invitations to referees via ScholarOne Manuscripts. Editorial Office Ltd will follow your usual procedures and the handover was so smooth that our Editors didn’t notice any difference. I would thoroughly recommend Editorial Office Ltd for the efficient and prompt service they provide.”
Dr Judy Naylor, Managing Editor, Diabetologia
“Editorial Office is the backbone of PLOS ONE”
Damian Pattinson, PhD, Editorial Director, PLOS ONE, Public Library of Science
“When we first started to work with Alice and Gill in 2002 there was no one offering a managed service for editorial offices. They were in a unique position to provide the service because of their combination of skills and saw the opportunity to develop a high-quality, innovative and valuable service for publishers and journals. As far as I am aware they remain the only company offering such services. They have continued to innovate, developing the service they offer and providing input to the industry as a whole as we all look to maximize the efficiency of editorial processes.”
Mandy Hill, Editorial Director, Science and Medicine, Oxford Journals
"I would highly recommend Editorial Office Ltd. They are highly efficient and conscientious and I believe the service they provide is key to our journals' success and reputation."
Elizabeth Hay, Managing Editor, Royal College of Obstetricians and Gynaecologists.
“It’s a real pleasure to work with Editorial Office – I am especially impressed by their sensitive awareness of the needs of the wider academic community.”
Elizabeth Whelan, Associate Editorial Director, John Wiley & Sons
“The Editorial Office team have been a great support when we needed cover for our journals without causing any disruption to our service delivery. They picked up the editorial office for 3 of our journals and seamlessly provided cover at short notice, and even shared some best practice suggestions whilst they were at it!”
Ellie Needs, Publishing and Communications Manager, World Obesity Federation
“Editing a journal is not an easy job. It makes an enormous difference to know that the administrative and copyflow processes are running smoothly in the background, and that any problems will be dealt with promptly and effectively. The Editorial Office team have delivered a consistently excellent level of service during my four years as Editor-in-Chief of Clinical Radiology, and I shall always be grateful to them for their friendly and efficient support”
Dr Bob Bury, Editor, Clinical Radiology
“A great team delivering friendly and efficient support. Makes being a journal Editor just that little bit more pleasurable.”
Dr Grant Baxter, Editor, Clinical Radiology
"I'm going to say how wonderfully efficient you all are behind the scenes!! (And I know that not all journals will be able to say that!)"
Martyn Barrett, Editor, British Journal of Developmental Psychology
“.....thanks a million for all your support during the year. Everything went really smoothly......”
Professor Fionn Murtagh, EIC, The Computer Journal
“As far as I am concerned, there is no better way of running a journal editorial office that employing Alice, Gill and her team to do it. They are enthusiastic, hugely knowledgeable about all the different ways you can run a journal office and very capable. If someone is sick or on leave, there is always someone else equally capable to step into the breach. If you have a problem, they will know a way out of it. They are flexible and adaptable and thoroughly nice people to work with.”
Jane Moody, Head of Publications, Royal College of Obstetricians and Gynaecologists
“Editorial Office Ltd oversees the complete range of activities associated with online peer review: including liaison with the Society's in-house staff, international editorial boards and authors. The team has also been involved with induction of new editors, staff training and holiday cover (often at short notice). EOL operates with the utmost professionalism and is always been responsive to our needs. I would have no hesitation in recommending them for peer review services.”
Julie Neason, Journals Publishing Manager, British Psychological Society
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